Reliable Hermetic Seals, LLC (RHSeals) is totally committed to ensuring you have the best of customer relationship and service. Protecting your privacy is included in this service. RHSeals is bound by law and principles which governs the way we handle and manage your personal information. This Privacy Policy is subject to frequent amendments. This information does not limit the rights of RHSeals within the Privacy Act in whichever way.

As a user, you are entitled to certain rights under the General Data Protection Regulation. These rights are:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights related to automated decision making and profiling

YOUR DETAILS AND INFORMATION

The personal details and information we collect from each customer may include; name, telephone number, email address, locality, credit card number if you place an order, product interest, and other non-personally identifiable information. The purpose of collecting such personal details includes;

  • Fulfill a site user request
  • Fulfill and deliver an order for goods
  • Respond to your comments or requests for information
  • Meet a request for or to develop new products or services
  • Make the user experience more customer friendly
  • Contact you if necessary in the course of processing or shipping an order for products or services
  • Generate site analytics that improve our site layout, content, product offerings, and services
  • Market and promote products and services
  • Comply with legal requirements

HOW WE COLLECT PERSONAL DETAILS AND INFORMATION

RHSeals collects personal details and information via our website at www.RHSeals.com.

We collect and store certain other non-personally identifiable information automatically whenever you interact with us. For example, we may collect your Internet Protocol (IP) address and browser information and reference site domain name when you visit this website and analyze this data for preferences, trends, and site usage statistics.

We may also collect information by using cookies, web beacons, and related technologies in order to analyze and understand how the website is used and to enhance your visits to the website. For example, we may use cookies and related technologies to: (i) customize account pages for you, (ii) track user visits and account features, (iii) determine what features and pages are most frequently requested or visited, and (iv) save your password so you do not have to provide it each time you visit the website.

Major websites make use of cookies which is the general standard practice of the browsing technology. A cookie is a small text file that our website may place on your computer. Cookies are a medium for remembering the user’s previous preferences. In this regard, cookies improve the user’s browsing experience. In some instances, cookies may collect and store personal details about the website user. RHSeals extends the same privacy protection practice to your details and information no matter where and how they were gathered (either from cookies or other sources). The default settings of most browsers are to accept cookies. However, the browser settings could be adjusted to disable cookies or notify the user when cookies are in use. If you thereby disable cookies, your browsing will be restricted. You will not be able to access some areas of our website or make use of the upgraded website experience offered by cookies.

We use third-party companies to provide Internet data hosting and to help us measure and determine how visitors use our website and the effectiveness of our website and promotions in order to help us improve and optimize our website and the products and services we offer. We also use third-party companies to serve advertisements (banners or links) on our behalf across the Internet. These companies use tracking technologies (including cookies and pixel tags) to collect non-identifiable information about your visits to our website and your interactions with our products and services in order to provide tailored advertisements based on your interests and browsing of our website (remarketing) on our behalf and on behalf of other advertisers across the Internet.

In addition, some of our e-mail communications to you may include a “click-through URL” linked to a particular page on the website. By clicking on one of these URLs, you will automatically enter our website and we may collect information related to the “click-through.” You may avoid having this information collected by not clicking on URL links in our e-mail communications.

We may collect information about you from third-party sources and information that is publicly available. For example, information you submit in a public forum (e.g., a blog, chat room, or social network site) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances. Another example is that we may receive demographic information about you from a third party to make our service and marketing efforts more efficient and personalized for you.

RHSeals also collects and uses computer connection and website log details for safety purposes and to help detect and prevent any illegal activities or abuse directed towards RHSeals website.

PRIVACY OF CHILDREN UNDER 13

We do not intend to collect personal information from anyone who is under the age of 13. If you are under the age of 13 you should not provide any personal information to us and you should use this website only with the involvement of a parent or guardian. If you are a parent or guardian of a child under the age of 13 and suspect he/she has provided personal information on or through the website, please contact us at info@rhseals.com.

WHAT STEPS ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE?

The security of your information is important to us. We have instituted security procedures and measures to protect our servers and networks that store personal information. Unfortunately, no transmission of information over the Internet can be guaranteed to be 100% secure and, therefore, we cannot ensure or warrant the security of any information. In order to help protect personal information you provide to us, you: (i) should not share your password or account information with others, (ii) should use a secure web browser, and (iii) should change your password frequently. If you wish to cancel a password, or if you become aware of any loss, theft, or unauthorized use of a password, please contact us at info@rhseals.com.

WHEN WE REVEAL YOUR DETAILS AND INFORMATION

To properly deliver the services you requested for or for other purposes defined above, it may be necessary for RHSeals to reveal your details to organizations outside RHSeals. Your detailed information will be given to these organizations assisting RHSeals in providing quality services to our customers.

These organizations are allowed to carry out:

  • information technology related services;
  • customer enquires;
  • market research;
  • telemarketing, marketing, and sales services;
  • payment processors;
  • website usage information and analysis.

RHSeals applies reasonable steps to guarantee that these organizations are subsequently controlled and managed by privacy and confidentiality obligations in connection with the protection of customer’s details.

Subsequently, we may also reveal your details and information to:

  • authorized or legal representatives standing for the customer (when the customer deem such necessary);
  • agencies related to fraud-checking and credit-reporting;
  • credit service providers (for credit which includes: credit rating, creditworthiness, financing and credit provision);
  • our professional advisers who include; lawyers, accountants, and auditors;
  • regulatory and government bodies and other collaborating organizations authorized or mandated by law.

PLEASE ENSURE THAT YOU GIVE US ACCURATE INFORMATION

RHSeals takes all necessary precautions to ascertain that the personal details and information we obtain or collect, use and reveal is correct, complete and current. However, the correctness and completeness of such details and information depend solely on the information you provide for us.

TO THIS REGARD, WE RECOMMEND THAT YOU:

  • Notify us if there are any errors or mistakes in your details; and
  • Keep us informed of any changes to your details such as name, address and contact information. You may email us at info@rhseals.com.

YOU CAN VIEW OR ACCESS YOUR DETAILS AND INFORMATION

You are permitted to view and access your details, concerning the extent permitted by law. Kindly notify us if you need to view or access your details. We may require you to put such request in writing for security reasons. RHSeals reserves the sole right to charge a fee by providing access to your details and information.

HOW TO CONTACT RHSEALS

If you have any inquiries concerning this Privacy Policy, or you would prefer to ‘opt out’ of, or you would like us to delete your information completely from our server, kindly email us at info@rhseals.com.